
20000-1 2018 IT Service Management (ITSM).
ISO 20000-1:2018 is an international standard for IT Service Management (ITSM). It provides a framework to ensure the delivery of high-quality IT services by aligning IT processes with business needs. The standard is designed to improve service management, enhance customer satisfaction, and ensure continual improvement.
Key Benefits:
1. Improved Service Quality: Ensures consistent and reliable IT services.
2. Customer Satisfaction: Aligns IT services with customer and business needs.
3. Operational Efficiency: Streamlines IT processes, reducing costs and downtime.
4. Risk Management: Helps identify and mitigate risks in IT service delivery.
5. Global Recognition: Demonstrates commitment to best practices and service excellence.
It is particularly beneficial for organizations aiming to enhance their IT service delivery and build trust with customers.
Service List
- ISO 9001:2015 Quality Management System
- ISO 27001:2022 Information Security Management System
- ISO 13485:2016 Medical Device Quality Management System
- ISO 14001:2015 - Environment Management System
- ISO 22000:2018 - Food Safety Management System
- ISO 45001:2018 - Occupational Health & Safety Management System
- HACCP Certification (Hazard Analysis Critical Control Point)
- ISO 31000 Certifications 2018 ISO Risk Management Systems
- ISO/IEC 38500:2015 Information technology Governance of IT for the organization
- ISO 22716:2007 Good Manufacturing Practices (GMP) for cosmetics.
- DS 49001 E:2012 - Social Responsibility
- ISO 28000:2007 - Specification for security management systems for the supply chain
- ISO 21500:2021 Project, Programme & Portfolio Management.
- ISO ISO 21001:2018 Educational Organisations Management System
- ISO 18788:2015 - Security Operations Management System
- ISO/IEC 17025:2017-General Requirements for the Competence of Testing and Calibration Laboratories
- ISO 20000-1-2018 Information Technology Service Management
- ISO 20252:2019 Market, opinion and social research, including insights and data analytics — Vocabulary and service requirements
- ISO 19650: 2018 Building information Modelling
- 20000-1 2018 IT Service Management (ITSM).
- ISO 22301:2019 Business Continuity Management Systems (BCMS)
- ISO/IEC 27701:2019 Privacy Information Management Systems (PIMS)
- ISO 37001:2016 Anti-Bribery Management Systems (ABMS)
- ISO 41001:2018 Facility Management Systems (FMS)
- ISO 50001:2018 Energy Management Systems (EnMS).
- ISO 55001:2014 Asset Management Systems (AMS)
- UN 3291
- ISO 23907-1:2019 Sharp injury protection
- TRBA 250